AudioCodes has introduced a new feature into the One Voice Operations Centre that allows OVOC to pull Microsoft Teams Call Detail Records (CDR) and Call Quality Dashboard Online (CQDO) telemetry data into OVOC effectively providing a single pane of glass for troubleshooting all your Microsoft...
Audiocodes have recently provided support for registering a phone over the Internet (EG your phone is behind a NAT) to OVOC, namely the Device Manager Pro component of OVOC. This hasn't been an easy journey for those familiar with some of the technical caveats...
Crestron has introduced a new range of Teams certified phones called Flex. Previously Crestron used to white label Yealink handsets but these were discontinued last year. Their new Flex range is a vast improvement on the previous Crestron handsets and really is beautiful range that...
AudioCodes has a really cool integration with the Microsoft Teams client that enables an administrator or a compliance call recorded user to be able to manage the SmartTAP server or see their recordings. This is certainly a very useful feature so CR users can listen...
The new -MoveToTeams switch included with the January 2019 Skype for Business 2015 CU includes some new additional switches. On testing the move via Powershell I encountered the error below due to the fact the test user I was moving was not enabled for Audio...
Each of the 7 processes are shown by the large coloured rectangles. These are: Directing a Project, Starting Up a Project, Initiating a Project, Controlling a Stage, Managing a Stage Boundary, Managing Product Delivery and Closing a Project. The diagram above shows the 7 PRINCE2 processes....