Shawn Harry | shawn harry
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Author: shawn harry

Pottering around in Yealink Management Cloud Service | Enterprise I recently noticed a USB Device Management feature. My immediate thought was awesome life cycle management for USB devices! Unfortunately this isn't the case, despite it being under the  Device Management section of YMCS, which makes you think life...

The Poly CCX is a new line from Poly that supports native Teams phones. All CCX models can be purchased with or without a handset. I choose to go with the CCX500 model with a handset as in my experience this is the more common...

I noticed a few days ago a new firmware was available to update my Yealink T58A to build 58.15.0.87 from 58.15.0.85. Unfortunately there dont seem to be any release notes available yet from Yealink or even Microsoft on this build and what new features it may contain. But...

Introduction I just want to say this is largely an opinion piece based on what I've seen in the field with Microsoft Teams and Zscaler. Id love to see a whitepaper from Zscaler that covers the expected media establishment behaviour for Teams when Zscaler Internet Access...