For years Poly or as it was formerly known Polycom supported the ability to screen capture a Phone which is obviously a very useful feature for remotely troubleshooting a problem or even to get a visual status of a Phone as an administrator. Unfortunately the...
PDMS is a Cloud subscription service from Poly that allows for management of native Teams phones as well a host of other SIP and Skype for Business Endpoints such as the VVX, CX, Soundstation, Trio and more. PDMS started life as Real Presence Resource Manager...
Upload Firmware Download the latest FW from here: - http://support.polycom.com/PolycomService/home/home.htm Navigate to Endpoint>Phone Management>Upload Software Updates Click on the + radio button. Upload FW. Create Configuration Profile Navigate to Endpoint >Phone Management >Configuration Profiles Click on the + radio button. Give the new profile a name. This profile will be associated...