SIPREC is an IETF SIP based protocol used for recording VoIP calls. As its an open standard it has common support among many PBX vendors and SBCs. AudioCodes SmartTAP product has supported the SIPREC standard for many years and SIPREC can be used for recording...
Available on the Microsoft Azure Marketplace, AudioCodes SmartTAP 360° is a compliance call recording solution for recording Microsoft Teams voice, video and instant messaging (IM) interactions. SmartTAP can also be deployed and integrated with Skype for Business, or any enterprise PBX when connected to an...
The latest version of the One Voice Operations Centre includes support for native Microsoft Teams phones. This is good news as to date the management story for Audiocodes phones has been limited to the Microsoft Teams Admin Centre (MTAC) which is mostly just management of...
Overview AudioCodes One Voice Operations Center (OVOC) is a voice network management solution that combines management of voice network devices and quality of experience monitoring into a single web-based application. OVOC enables administrators to simplify lifecycle management of Audiocodes network elements such as Session Border Controllers,...
Introduction E911 is a national emergency service for many countries, enabling E911 operators to automatically identify the geographical location and phone number of an emergency caller. In E911, the emergency called number is routed to the nearest E911 operator, termed public safety answering point (PSAP)...