Shawn Harry | Updating VVX Phones with Resource Manager
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Updating VVX Phones with Resource Manager

Upload Firmware

Download the latest FW from here: – http://support.polycom.com/PolycomService/home/home.htm

Navigate to Endpoint>Phone Management>Upload Software Updates

Click on the + radio button. Upload FW.

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Create Configuration Profile

Navigate to  Endpoint >Phone Management >Configuration Profiles

Click on the + radio button. Give the new profile a name. This profile will be associated with an Endpoint Group in the following step.

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Select Configuration Attributes. Click on the ‘Software’ dropdown arrow and select the FW that was just uploaded. Click apply.

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Create Endpoint Group

Navigate to Endpoint>Phone Management>Profiles Deployment

Give the Endpoint Group a name

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Select Endpoint Association and associate a the desired phones with the new EG.

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Select Phone Configuration Profile Association. Select the configuration profile that was created earlier. Click apply.

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Restart the VVX to initiate the firmware update immediately.